Last Updated: August 25, 2026
Welcome to Royal Medical Center. These Terms & Conditions govern your use of our website, telehealth services, treatment programs, and related services. By using our website, submitting an eligibility questionnaire, scheduling a consultation, enrolling in a program, or making a payment, you agree to these Terms & Conditions.
Completion of an eligibility questionnaire or pre-qualification process does not constitute medical approval, a diagnosis, medical advice, or a prescription.
All treatment is subject to evaluation and approval by an appropriately licensed medical provider. A provider may review your health history, laboratory results, medications, consultation information, and other clinically relevant information before determining whether treatment is appropriate.
Payment does not guarantee treatment or the issuance of a prescription.
If a licensed medical provider determines that you are medically ineligible for the program for which you have paid, your applicable program payment will be refunded in accordance with Royal Medical Center’s refund policy.
Royal Medical Center provides certain healthcare services through telehealth. Telehealth may include electronic communications, video consultations, review of medical information and laboratory results, treatment recommendations, prescribing when clinically appropriate, and ongoing monitoring.
Telehealth treatment is subject to applicable state laws and provider licensure requirements. Florida law requires telehealth providers to practice within their scope and according to the prevailing professional standard applicable to in-person care.
Telehealth is not appropriate for every medical condition or circumstance.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Prescription medications are available only when a licensed medical provider determines that they are medically appropriate.
Purchasing or enrolling in a Royal Medical Center program does not guarantee that any particular medication, dosage, or treatment will be prescribed.
Treatment plans, medications, and dosages may be modified or discontinued by the treating provider based upon clinical judgment, laboratory findings, patient response, safety considerations, or other medical factors.
Program pricing and services included in each program are disclosed before purchase.
By submitting payment information, you authorize Royal Medical Center and its payment processor to charge the amount presented to you at checkout.
If the program you select includes recurring monthly billing, you authorize Royal Medical Center to charge the payment method you provide at the disclosed program rate on a recurring basis until the program is canceled or otherwise terminated.
Any recurring billing terms, including the amount and frequency of charges, will be disclosed before enrollment.
You may cancel your program in accordance with Royal Medical Center’s cancellation policy. Cancellation does not affect charges properly incurred before the cancellation became effective.
If you complete payment but are subsequently determined by a licensed medical provider to be medically ineligible for treatment, Royal Medical Center will refund the applicable program payment.
Once treatment, medications, laboratory services, consultations, or other program services have been provided or initiated, refund eligibility may vary based upon the circumstances and services already rendered.
Certain programs may require laboratory testing before treatment begins or during treatment.
You agree to provide accurate and complete information concerning your medical history, current medications, symptoms, health conditions, laboratory testing, and other information requested by your provider.
Providing false, incomplete, or misleading medical information may result in treatment being delayed, modified, or discontinued.
Individual responses to treatment vary.
Royal Medical Center does not guarantee any particular medical, physical, cosmetic, sexual, weight-loss, performance, or other outcome from treatment.
You are responsible for providing accurate information, following your provider’s instructions, completing required laboratory testing and follow-up evaluations, reporting adverse reactions or material changes in your health, and using medications only as prescribed.
Prescription medications may not be transferred, shared, or used by anyone other than the patient for whom they were prescribed.
Your use of Royal Medical Center’s services is also subject to our Privacy Policy and any applicable healthcare privacy notices or authorizations.
Information provided on this website is intended for general educational purposes and should not be considered a substitute for individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.
Royal Medical Center may update these Terms & Conditions periodically. Changes will be posted on this page along with an updated revision date.
Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Questions regarding these Terms & Conditions or your Royal Medical Center program may be directed to:
Royal Medical Center
Phone: 1-800-625-3837
Email: [email protected]
